Instructor: C. Mike Jousan

• Personal communication is a learned skill, and good communicators are not born that way. People become leaders through their ability to communicate.
• Ideas, products, services, plans and strategies have no life until they are communicated and produce action;
• People buy people first and then buy our ideas, products, services, plans, and strategies;
• Personal communication should be subject to the same standards of quality and excellence as products, services, or processes.
• This seminar is highly interactive with minimal "lecture" and a variety of personal exercises and group activities. You will have fun!

Communication:

Listening Skills:

Sending Information:

Strategies and Action Plans

A Personal Communication Assessment

A Commitment to Effective Communication