Instructor: C. Mike Jousan

Ideas, products, services, plans, strategies have no life until they are communicated and produce action;People buy people first and then buy our ideas, products, services, plans, and strategies;

Personal communication is a learned skill, and good communicators are not born that way;

People become leaders through their ability to communicate

Communication Skills

Listening Skills

Questions & Answers

• To deal with the "Fear" of being in front of the room.
• To capture & maintain audience attention.
• To recognize & eliminate distracting mannerisms.
• To rid yourself of "Junk" words.
• To organize in your B.E.S.T. fashion.
• Interactive listening skills
• How adults learn.
• To simplify & energize complicated materials.
• To facilitate sessions through organization and open questions.
• Question & Answer rules.
• To handle "Difficult" participants.
• To create effective visual aids & support materials.